Telecommunication Solutions for Hospitality Healthcare and Business

Hospitality Healthcare and Business

Located in Kirkland Washington DuVoice has been developing software and hardware solutions for the telecommunications industry since 1990. Products include Windows based hospitality software which provides guest and staff messaging, wake up calls and a property management interface to most any PBX-PMS combination. In the business market DuVoice has unified messaging system which delivers voice mail messages to email.

DuVoice partners with several technology companies to deliver turnkey solutions. These partners include: Avaya, SDD, Metropolis, ShoreTel, NEC, Panasonic, Mitel, Cisco, Dialogic, Microsoft, Ipitomy, Asterisk and Alcatel. DuVoice products are distributed through a network of distributors and dealers throughout the Americas, Europe, Asia and Latin America.

Press Releases

IPitomy Communications and DuVoice Announce Interoperability

IPitomy Communications and DuVoice Announce Interoperability for VoIP and Hospitality Applications
New Interoperability between DuVoice and IPitomy brings VoIP IP PBX to hotel and motel owners and operators.

Sarasota, Florida (PRWEB) December 15, 2013

IPitomy Communications, a VoIP IP PBX developer, today announces a strategic interoperability with DuVoice’s, Hospitality Messaging, Wakeup Call and PMS interface server.
Through this collaboration, IPitomy and DuVoice will make available a fully featured hospitality application with full PMS integration. The resulting solution will bring exceptional efficiency and cost savings to hotel/motel owners and operators.
Matt Bellisario, Regional Sales Manager at IPitomy, stated, “Not only does IPitomy and DuVoice save money on communications services, but the efficiency and simplicity gained saves more money on support and service.”

Jon Dulude, DuVoice’s Founder and Chief Executive Officer commented, “We are proud to collaborate with IPitomy in this endeavor and feel that it will be truly beneficial for both parties. Our solution creates a a new opportunity for the industry to move towards VoIP.”

About DuVoice:
Founded in 1990, DuVoice is a Kirkland Washington based company with products available worldwide through a network of distributors and resellers. DuVoice integrates with all major PABX and PMS manufacturers.

About IPitomy:
IPitomy Communications is a premier pure voice over IP PBX system that is meeting a market demand internationally for a feature-rich, price competitive Unified Communications Business System. IPitomy designs and manufactures a complete line of IP telephony equipment including IP PBX Systems, IP Telephones, Desktop Call Manager and Call Center Software. For more information

visit IPitomy.com
Contact: Nick Branica
IPitomy Communications
Copyright IPitomy Communications, 2013 All Rights Reserved

Avaya CS1000 Certification

DuVoice Completes IP Certification  
on the Avaya (Nortel) CS1000 PBX

DuVoice continues to provide Avaya customers with superior solutions for hospitality and non-hospitality applications.

Kirkland, WA., December 9, 2013 – DuVoice Corporaration

has successfully completed interoperability testing with Avaya on the CS1000 PBX.
This Avaya certification confirms that DuVoice automated attendant, voicemail and wake-up call work with CS1000 in a SIP environment.  In the course of this testing, Avaya has also certified the functionality of the DuVoice IP PMS interface to the CS1000.

“This completes our strategic positioning with Avaya,” said Jon Dulude, DuVoice CEO. “We now have a single solution that works with the entire the Avaya product line. For years, DuVoice has provided hospitality solutions for Nortel applications using a legacy digital set emulation and serial PMS interface. This new certification allows an otherwise end of life, unsupported Nortel solution to have a fully supported PMS interface, messaging and wake-up call system using current technology.”  

About DuVoice Founded in 1990, DuVoice is a Kirkland Washington based company producing PMS interface, wake-up call, hospitality and general business messaging solutions with more than 3,000 installations.  DuVoice products are available worldwide through a network of distributors and resellers.  DuVoice has strategic partnerships with all major PMS manufacturers.

About Avaya Avaya is a global provider of business collaboration and communications
solutions, providing unified communications, contact centers, networking and related services
to companies of all sizes around the world.

Avaya Application Notes Download: DuVoice CS1000 Certification (49)


DuVoice Opens Up Hospitality Vertical for CISCO resellers

The popular DuVoice hospitality software is now available Cisco Unified Communication Manager (CUCM) and CISCO unified Communication Manager Express (CME). The DuVoice package provides a full suite of hospitality features at price that make the CISCO solutions more competitive in this vertical market.

The Product:DuVoice provides messaging for staff, guests, guest wake up calls and PMS interface for CISCO. The system integrates with Cisco CUCM and CME through SIP trunks and CISCO APIs. The application can run on a DuVoice provided server, on a customer provided dedicated server, or in a VMware environment.

The DuVoice solution enables CISCO CUCM and CME to integrate with all Property Management System (PMS) products.

Using CISCO’s AXL and XML APIs, DuVoice provides first and last name, and room phone control (limiting long distance access based on guest status) to the CUCM and CME. Other Hospitality functions including wakeup calling, failed wakeup call alerts, DND, room move, and housekeeping status are also supported by the DuVoice solution.

The first implementationof the DuVoice / Cisco application was deployed in May of 2012 at the Princess Cruises Kenai Princess Wilderness Lodge in Alaska. This is one of several Princess Cruise resorts in Alaska to use the DuVoice solution, but the first on CISCO.

Market Impact:“CISCO is the dominant player in the IP telephony market,” observed Jon Dulude, DuVoice CEO. “Compared to the alternative, our solution is very cost effective and will allow CISCO and their resellers to pursue markets that were not available to them before. This market also represents a great opportunity for existing DuVoice resellers worldwide.”

DuVoice is currently a member of the Cisco Developer Network.

Founded in 1990, DuVoice is a Kirkland Washington based company with products available worldwide through a network of distributors and resellers. DuVoice integrates with all major PABX and PMS manufacturers.


For further information, contact DuVoice sales at 800.888.1057 or email to sales@duvoice.com