Melia Grand Cancun & Melia Real Cabo Mexico

Melia Grand Cancun & Melia Real Cabo Mexico

DuVoice PMS middleware allowed the Melia Grand Cancun & Melia Real Cabo to interface their Sihot PMS with a new telecommunications system as well as provide messaging and wakeup calls for hundreds of guests.

Hawaiian Hotels

Hawaiian Hotels

Hawaiian Hotels chose DuVoice guest/staff messaging & wakeup call software for over 1000 guest rooms at the Royal Kona and Royal Lahina properties.

Resorts World Sentosa

Resorts World Sentosa

The $5 billion Singapore resort includes DuVoice guest messaging, wakeup calls, minibar inventory status for 3000 rooms in 10 languages

Hilton UK

Hilton UK

Hilton UK

Business Centers Premier Business Centers

Business Centers Premier Business Centers

Premier Business Centers utilize DuVoice unified messaging in over 35 executive suite locations in western United States

McMenamins Historic Hotels

McMenamins Historic Hotels

McMenamins has chosen DuVoice for several of their historic hotel sites. The solution provides a complete IP integration between their IP PBX and their Micros Opera property management system as well as messaging /wakeup calls.

Foxwoods Casino

Foxwoods Casino

A dozen Foxwood's call center operators use the DuVoice InnDesk web console to manage the hundreds of daily wakeup calls for 1600+ guest rooms.

Four Seasons Hangzhou China

Four Seasons Hangzhou China

Wakeup calls and guest messages are delivered in eight different languages.

Marriott Courtyard Barbados

Marriott Courtyard Barbados

This Bridgetown property for business travelers allows staff to set wakeup calls through their Micros Opera PMS software.

Princess Cruise Ships

Princess Cruise Ships

Ten Princess Cruise ships including the Coral Princess (pictured) utilize DuVoice software to call passengers in the event of a fire onboard. The DuVoice system is integrated with both the Italian fire control system as well as the PBX on the ship.

Hospitals

Hospitals

Dozens of hospitals utilize DuVoice messaging, extensive auto attendant trees and advanced emergency notification features for their staff.

Assisted Living

Assisted Living

911 alerting via display, callout, email and SMS, along with automated health-check calls and simple voice mail boxes for patrons to use are just a few features utilized by assited living facilities.

Telecommunication Solutions for

Hospitality Healthcare and Business

Located in Kirkland Washington DuVoice has been developing software and hardware solutions for the telecommunications industry since 1990. Products include a turnkey Windows based hospitality server which provides guest and staff messaging, wake up calls and a property management interface to most any PBX system. In the business market DuVoice has unified messaging system which delivers MP3 or wave voice mail messages and PDF fax messages to email. A small conference bridge is also available from DuVoice.

DuVoice partners with several technology companies to deliver turnkey solutions. These partners include: Avaya, Metropolis, ShoreTel, SDD,Hansen, NEC Sphere, Panasonic, Telematrix, Teledex, Vodavi, Dialogic, Microsoft, and ITOX. DuVoice products are distributed through a network of distributors and dealers throughout the Americas, Europe and Latin America.

Press Releases

SIP Release

DuVoice Corporation Releases SIP

DV4 and DV2000 products are now available with station side Session Initiated Protocol (SIP) integration to PABX systems.

Kirkland Washington – DuVoice now supports a station side SIP interface for the popular DV4 and DV2000 telecommunication systems.In this configuration, each DuVoice voice channel is supported by one SIP station on the PBX.DuVoice products will be available as turnkey systems pre-loaded on DuVoice provided servers, or as a software only solution that is loaded onto a customer provided computer.All features, functions and system administration of the original product are supported in the SIP version.

SIP configuration presents two immediate advantages.The first is that with SIP, the physical analog or digital voice board traditionally used in voice mail systems since the beginning of the technology is no longer required.This eliminates the cost of the board(s) as well as the need to provision for the board in the voice mail system server.Now that PCI slots are no longer required, the DuVoice application can run on a blade in the rack, and can be easily co-located with other applications. The second advantage is that physical voice mail extensions are no longer required on the PBX, thereby reducing cost, complexity and points of failure on the switch end.

As PBX manufacturers adopt SIP station standards, DuVoice will have readymade high end integration for these switches.Currently, DuVoice has successfully tested its SIP solution on several PBX systems. “A SIP endpoint integration makes our products more cost effective and compatible with most IP enabled local or hosted PBXs.” stated Jon Dulude, DuVoice CEO.“With the abundance of bandwidth today SIP also allows DuVoice solutions to be deployed in centralized or hosted environments as well.”

###

About DuVoice

Located in Kirkland Washington DuVoice has been developing software and hardware solutions for the telecommunications industry since 1990. Products include a turnkey Windows based hospitality server which provides guest and staff messaging, wake up calls and a property management interface to most any PBX system. In the business market DuVoice has unified messaging system which delivers MP3 or wave voice mail messages and PDF fax messages to email. DuVoice partners with several technology companies to deliver turnkey solutions. These partners include: Avaya, Metropolis, ShoreTel, SDD,Hansen, NEC Sphere, Panasonic, Telematrix, Teledex, Vodavi, Dialogic, Microsoft, and ITOX. DuVoice products are distributed through a network of distributors and dealers throughout the Americas, Europe, APAC and Latin America.

Contact:

Sales

800-888-1057

sales@duvoice.com

Comments are closed.