Hospitality & Business Communication Systems

Contact Information
DuVoice425-889-9790
Sales800-888-1057
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UK Support0871-218-5299
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Success Stories
St. Jude Housing
I would like to say THANK YOU to both you and the entire DuVoice team for providing The Memphis Grizzlies House (MGH), a St. Jude patient housing facility, an excellent new Voicemail solution.
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Latest FAQ's

DuVoice

Located in Kirkland Washington DuVoice has been developing software and hardware solutions for the telecommunications industry since 1990.  Products include a turnkey Windows based hospitality server which provides guest and staff messaging, wake up calls and a property management interface to most any PBX system. In the business market DuVoice has unified messaging system which delivers MP3 or wave voice mail messages and PDF fax messages to email. A small conference bridge is also available from DuVoice.


DuVoice partners with several technology companies to deliver turnkey solutions. These partners include: Avaya, Metropolis, ShoreTel, SDD,Hansen, NEC Sphere, Panasonic, Telematrix, Teledex, Vodavi, Dialogic, Microsoft, and ITOX. DuVoice products are distributed through a network of distributors and dealers throughout the Americas, Europe and Latin America.


 

SIP Release
Friday, 23 April 2010
DuVoice Corporation Releases SIP

DV4 and DV2000 products are now available with station side Session Initiated Protocol (SIP) integration to PABX systems.

Kirkland Washington – DuVoice now supports a station side SIP interface for the popular DV4 and DV2000 telecommunication systems.  In this configuration, each DuVoice voice channel is supported by one SIP station on the PBX.  DuVoice products will be available as turnkey systems pre-loaded on DuVoice provided servers, or as a software only solution that is loaded onto a customer provided computer.  All features, functions and system administration of the original product are supported in the SIP version.

SIP configuration presents two immediate advantages.  The first is that with SIP, the physical analog or digital voice board traditionally used in voice mail systems since the beginning of the technology is no longer required.  This eliminates the cost of the board(s) as well as the need to provision for the board in the voice mail system server.  Now that PCI slots are no longer required, the DuVoice application can run on a blade in the rack, and can be easily co-located with other applications. The second advantage is that physical voice mail extensions are no longer required on the PBX, thereby reducing cost, complexity and points of failure on the switch end.

As PBX manufacturers adopt SIP station standards, DuVoice will have readymade high end integration for these switches.  Currently, DuVoice has successfully tested its SIP solution on several PBX systems. “A SIP endpoint integration makes our products more cost effective and compatible with most IP enabled local or hosted PBXs.” stated Jon Dulude, DuVoice CEO.  “With the abundance of bandwidth today SIP also allows DuVoice solutions to be deployed in centralized or hosted environments as well.”
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About DuVoice

Located in Kirkland Washington DuVoice has been developing software and hardware solutions for the telecommunications industry since 1990.  Products include a turnkey Windows based hospitality server which provides guest and staff messaging, wake up calls and a property management interface to most any PBX system. In the business market DuVoice has unified messaging system which delivers MP3 or wave voice mail messages and PDF fax messages to email. DuVoice partners with several technology companies to deliver turnkey solutions. These partners include: Avaya, Metropolis, ShoreTel, SDD,Hansen, NEC Sphere, Panasonic, Telematrix, Teledex, Vodavi, Dialogic, Microsoft, and ITOX. DuVoice products are distributed through a network of distributors and dealers throughout the Americas, Europe, APAC and Latin America.

Contact:
Jamie Elenbaas
VP Channel Development

425.284.4423
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RCT Technologies Partner
Friday, 16 October 2009

RCT Technologies Partner

To Offer DuVoice Resellers

Integration and Installation Services

 

KIRKLAND, Wash. – October 15, 2009 – RCT Technologies, Inc. is a Value-Added Reseller that has been doing installations for business partners for over five years. Partnering with DuVoice Resellers will allow the customer base to grow as RCT works both nationally and internationally with over 15 Avaya business partners.

 

RCT specializes in implementing and maintaining advanced applications that are at the forefront of the communications and technology marketplace. As RCT states, “The race for technology requires the proper solution, and RCT is the right solution.” RCT is pleased to bring DuVoice into their mix of installation expertise that also includes Microsoft, Avaya and AVST.

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ACM Integration Approved
Monday, 19 January 2009

DuVoice is pleased to announce that the DV2000 using Digital Stations has just been approved on the Avaya Communications Manager.

These Application Notes describe the configuration steps required for the DuVoice 2000
hospitality messaging system to interoperate with Avaya Communication Manager.  In the compliance testing, the DuVoice DV2000 used the digital station interface from Avaya Communication Manager to provide automated attendant, voicemail, and wake-up call features.

Integration notes:

 icon Avaya Communication Manager Using Digital Stations

 
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