Hospitality & Business Communication Systems

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Latest FAQ's
Avaya Hospitality missing call bar
Thursday, 11 June 2009
Beginning in version 4.01.008 DuVoice no longer supports call bar for room control on the Avaya IP Office.  Therefore when performing an upgrade room control will be disabled until the the system is configured for user rights restrictions.

User Rights act as templates for users, locking selected user settings to the template value.  These changes can include shortcode configuration, call restrictions and button programming.  Using user rights also allows for better integration with the property management system.

Replicating the outgoing call bar using user rights is quite simple.
  1. Create a user rights group called BAR and one called UNBAR.
  2. Under the group BAR, check the Enable outgoing call bar and choose Apply User Rights Value.
  3. Under the group UNBAR, un-check the Enable outgoing call bar and choose Apply User Rights Value.
  4. Save these settings on the IP Office.
  5. In System Configuration | Features | Hospitality, under Phone Control enter the groups BAR and UNBAR under the PBX Value for the corrisponding PMS Value.


Last Updated ( Thursday, 11 June 2009 )
 
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Contact Information
DuVoice 425-889-9790
Sales 800-888-1057
US Support 425-250-2393
UK Support 0871-218-5299
Fax 425-889-8799
Email 

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