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Older ShoreTel interface support |
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Wednesday, 11 November 2009 |
Support only available in version 4.01.014 and above.
ShoreTel and DuVoice have created a new interface which supports changing names and class of service settings on the ShoreTel for Hospitality systems. This new interface is incompatible with the older interface and therefore installation who do not want to upgrade to the new interface must enable support for the older interface manually.
It is strongly encourage the site upgrade to the newer interface for it's ease of configuration and features. For example the older interface does not support name changes.
It is not required for the system to be shutdown or restarted in order to enable the older interface. Follow these steps
- Enter the server's name or ip address on the ShoreTel tab in System Configuration|Features|Connectors.
- Set the port number to 52300.
- Open SYSCONFIG.INI file located in the folder DATABASE located at either C:\DUVOICE\DATABASE or C:\PAIRTREE32\DATABASE on older systems.
- Find the section SHORETEL_HOSPITALITY.
- Add a new value named Interface and give it a value of 1.
Example:
[SHORETEL_HOSPITALITY]
Port=52300
Server=192.168.11.25
Interface=1
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Last Updated ( Thursday, 12 November 2009 )
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