Products DV4 / DV2000 Software Version 5.20 v.5.20.052 Released 2014-08-19 Email notifications are now SMS compatible when sent via email to a telephone's SMS email address. Fixed an issue with importing mailboxes in order to sync their settings. Wakeup call process now reschedules itself if there is an error reading the wakeup database. Fixed a PMS translation problem with the Mitel protocol. You can now configure the COS so that the guest interface for scheduling a wakeup call no longer asks for confirmation after the guest enters the time for the wakeup call. Added support for Metaswitch and ability to change name, DND, and CallBar for hospitality systems. InnDesk 1.70 v.1.70.17 Released 2014-09-02 Added Answered Report which only shows wakeup calls answered by guests. Added a detail report for any single wakeup call available via the action column on wakeup reports.