====== Upgrades ======
Upgrading from version 7.2 to version 8 is seamless and should only take less than 30 minutes.

===== Requirements =====
  * DV2000 running 7.2.
  * DV2000 license updated to version 8.
  * DV2000 license updated to support Dialogic SU543 (for SIP only systems).
  * Dialogic SU543. (for SIP only systems).

===== Pre-Upgrade =====
  - Contact DuVoice sales to have license updated.
  - Download all the necessary software from the [[https://support.duvoice.com/vs8/download|downloads]] page.

===== Upgrade =====
  - Update to the latest version of 7.2. This will ensure the upgrade goes faster and with fewer potential issues.
  - Configure the DV2000 to not auto start. This ensures if any reboots occur that the system will not start until upgrade completed.
  - Shutdown the DV2000 system.
  - For SIP enabled systems:
    - Uninstall Dialogic HMP and reboot system when requested to do so.
    - Install latest Dialogic HMP SU543 and follow the steps in this [[https://support.duvoice.com/vs8/install/dialogic|guide]].
  - Systems with Internet access:
    - From the Windows menu run //Start | DV2000 Support | Activate or Update Key// (dvactivate.exe).
    - Download the latest license.
    - Verify the version shows 8 or 800.
  - Systems without internet access:
    - Acquire a new license file from DuVoice.
    - Overwrite the exiting **license.lic** file located typically in **c:\vs**.
  - Run the DV2000 8 install.

===== Finalize =====
  - Confirm configuration.
  - Verify telephony lines start.
  - Make a test call to the DV2000 to ensure integration is still working.
  - Configure DV2000 to automatically start. This is now located in DV2000 Manager [[https://support.duvoice.com/vs8/vsconfig/system/service|here]].