Kandy

Used to send PMS data to the Kandy PBX. User accounts should be configured to use the mailbox number associated on the DuVoice. The interface will attempt to match the User ID to a mailbox on a cache refresh. If it cannot find a mailbox number which matches it will attempt to use the Number associated with the user.

For Message Waiting see Direct To Phone configuration.

Link TypeProtocol UsedLog File PrefixFeatures Supported
TCP ClientHTTPSKandyName Change, Call permissions

Configuration

The settings are grouped into two categories: Network and Scheduling. Configure the settings as needed and then click OK to save your changes and close the dialog. Or click Cancel to discard any changes and close the dialog.

Network Settings

SettingDefaultDescription
API base URLBlankEnter the URL to post information to.
X-User-IDBlankPortal user ID for which API requests will be processed.
PasswordBlankUser password.
X-User-TokenBlankThis is the unique token generated by the portal for each user to send API requests to. The user token will be regenerated on each password change.
X-Group-IDBlankPortal customer the user belongs to.
X-HMACBlankUsed for Hmac authentication.
Use NONCEDisabledUse NONCE authentication. This is not a setting a customer can control and is only available to some Ribbon customers. Contact Ribbon if your account requires it.

Scheduling

SettingDefaultDescription
Retries3Number of times to resend a post that is rejected or otherwise fails.

Default is 3 retries (for a total of four attempts).
Interval (seconds)60Enter the number of seconds to wait between retries.
Refresh cache60Number of minutes between refreshing cache of extensions. Always performed on startup.

Other

FieldDescription
Enable debug All communication packets will be logged. WARNING: This will make very large log files and should only be used during testing. The system doesn't need to be shutdown for this to take effect.