DuVoice allows a single interface between any PMS and any PBX.

Check In:

• Enable room mailbox
• Deliver welcome message (optional)
• Turn on long distance dialing COS
• Guest name to telephone system
• Guest Language
• Set Wake Up Call

Room Move:

• Move messages to the new room
• Move scheduled wake up calls

During Stay:

• Receive ‘call front desk’ messages
• Set wake up calls

Check Out:

• Disable mailbox
• Archive messages
• Extinguish message waiting light
• Remove wake up calls for that room
• Archive wake up call data
• Remove any personal greetings
• Remove any personal password
• Reset extended stay class of service
• Turn off long distance dialing COS

Room Status:

• Pass room clean/dirty status
• Multiple status codes “Repair, etc.”
• Housekeeper ID

Data Swap:

• Data Syncronization
• Auto creation of guest mailboxes

Group Codes:

• Sending Group messages
• Group wake up calls

Minibar Refill:

• Refill auto post to guest folio
• Direct Charge or Item and Count
• Enter items via telephone, web browser, or tablet

Here’s a list of our PMS partners.
Here’s a list of our PBX partners.