Downloads
Downloads for the DuVoice family of products including supported versions, drivers, and updates and upgrades of included software.
For a list of all changes see the Update History page.
Support
All versions of DV2000 are supported by DuVoice with a current active support plan.
WebUI and INETStack are updated independently in order to provide the latest features and security updates.
Upgrades
- A license must be purchased for version 8.
- Any version of DV2000 6.0 and above may be upgraded to version 8.
- Upgrades from version 5 are not supported.
- Some features are no longer supported. Please see our end of life document.
DV2000
Includes
| WebUI | 2.0.27 |
|---|---|
| INETStack | 4.0.5 |
SIP Requirements
Minimum version of Dialogic PowerMedia required for installation.
| New / Upgrades | SU556 |
|---|---|
| Updates | SU543 |
Dialogic Telephony Drivers
PowerMedia HMP (SIP)
Required for SIP based systems.
Dialogic SU548 may add an encryption request when performing an outgoing call. This could prevent wakeup and outgoing calls from being performed. This has been resolved in Dialogic SU550.
Dialogic HMP service updates each require a license update.
Analog / Digital Boards
Required for analog or digital based integrations.
Additional Modules
DuVoice Reports
This module can be added to any DV2000 version 8 system. These applications generate CSV reports similar to those already existing within InnDesk. Reports are run via the Windows Task Scheduler allowing the customer to control the frequency and time they are generated to their exact needs.
The installation includes all documentation on how to setup and configure the reports.
These reports are distributed as a separate install allowing DuVoice to add and update these reports with greater frequency than the DV2000.
Features
- Only reports items within the specified number of hours. Default is 24.
- Full help included with install.
- Send to multiple email accounts.
- Schedule and frequency of reports controlled by Windows.
- File name is data/time stamped for easy archiving and storage.
- Email report includes a summary of all activity.
- Write report to file.
- Use same syntax found in InnDesk reports.
- Most strings can be localized to another language.
Requirements
- DV2000 version 8 or above.
- VeMail for email support.
Wakeup Report
Generates a CSV report of all wakeup call activity which includes Pending, Canceled, Answered, and Operator alerts.
Guest Report
Generates a CSV report of all guest room activity.
Message Delivery Report
Generates a CSV report of all message delivery activity. Requires DV2000 8.0.18 or above.
DV2000
Most recent version for use in new installs and update/upgrades. Contains all required software with the exception of any telephony drivers listed below.
WebUI and INETStack are updated independently in order to provide the latest features and security updates.
Includes
- WebUI 2.0.27
- INETStack 4.0.5
Dialogic Telephony Drivers
PowerMedia HMP (SIP)
Required for SIP based systems.
Dialogic SU548 may add an encryption request when performing an outgoing call. This could prevent wakeup and outgoing calls from being performed. This has been resolved in Dialogic SU550.
SU533 and above require an additional license.
Analog / Digital Boards
Required for analog or digital based integrations.
Older Versions
| Release | Released | |
|---|---|---|
| 7.01.37 | 2021-11-11 | |
| 7.00.25 | 2020-11-10 |
Upgrades
For those on 6.00, your key must be updated in order to use 6.03. We have included a download for that older version here for those who need to rebuild a machine without a key update.
If installing on Windows 10, Server 2019 or 2016, contact our sales department about the possibility of upgrading to DV2000 7.
Telephone: 800-8888-1057 | Email: sales@duvoice.com
Downloads
| Release | End of service | |
|---|---|---|
| 6.03.58 | 2020-04-15 | |
| 6.00.93 | 2019-02-04 |
Prompts
Prompts for version 6 only.
| ID | Name | Type | |
|---|---|---|---|
| 101 | English, US | Full | |
| 102 | English, UK | Full | |
| 201 | Spanish, MX | Full | |
| 301 | Japanese | Full | |
| 401 | French, FR | Guest + Caller | |
| 402 | French, CA | Full | |
| 501 | Portuguese, BR | Full | |
| 601 | German | Full | |
| 701 | Italian | Guest | |
| 801 | Arabic | Guest | |
| 901 | Chinese, Mandarin | Full (some translations customer provided) | |
| 902 | Chinese, Cantonese | Guest | |
| 1001 | Thai | Guest | |
| 1101 | Swahili | Guest | |
| 1201 | Korean | Guest | |
| 1301 | Russian | Guest | |
| 1401 | Turkish | Full |
If installing on Windows 10, Server 2019 or 2016, contact our sales department about the possibility of upgrading to DV2000 7.
Telephone: 800-8888-1057 | Email: sales@duvoice.com
Downloads
| Release | End of service | |
|---|---|---|
| 5.31.51 | 2020-03-23 | |
| 5.20.96 | 2018-05-16 |
Prompts
Prompts for version 5 only.
| ID | Name | Type | |
|---|---|---|---|
| 101 | English, US | Full | |
| 102 | English, UK | Full | |
| 201 | Spanish, MX | Full | |
| 301 | Japanese | Full | |
| 401 | French, FR | Guest + Caller | |
| 402 | French, CA | Full | |
| 501 | Portuguese, BR | Full | |
| 601 | German | Full | |
| 701 | Italian | Guest | |
| 801 | Arabic | Guest | |
| 901 | Chinese, Mandarin | Full (some translations customer provided) | |
| 902 | Chinese, Cantonese | Guest | |
| 1001 | Thai | Guest | |
| 1101 | Swahili | Guest | |
| 1201 | Korean | Guest | |
| 1301 | Russian | Guest | |
| 1401 | Turkish | Full |
| Avaya TAPI 3.2.34 | |
| Panasonic TAPI 4.3.0.9 | |
| Panasonic TAPI 3.4.8.0 |
Microsoft Runtime
This ZIP file contains the Microsoft runtime installation files included as part of the installer. These can be used to re-install or install on kit systems prior to installing the DV2000.
This install can be installed while the DV2000 voice interface remains running. Each release of he DV2000 always contains the latest release of INETStack and is therefore not required to download or install in most cases.
Includes
- Apache HTTP Server 2.4.58
- PHP 8.2.15
Requirements
- DV2000 7.2.44 or 8.0.8 and above.
- WebUI 2.0 or above.
Note: When upgrading to INETStack version 4 on DV2000 v8. Verify the Timezone is correct under Administration | Settings | Options.
Includes
- Apache HTTP Server 2.4.56
- PHP 7.4.33
Requirements
- DV2000 7.1 or above
Older Downloads
| Release | Released | Description | |
|---|---|---|---|
| 3.0.2 | 2020-08-10 | DV2000 version 7.0 and prior only. | |
| 1.01 | 2017-02-09 | DV2000 version 5 and prior only. |
WebUI
Web interfaces for all versions of DV2000 7.2 and above. The latest WebUI can be installed at any time without performing a shutdown of the DV2000.
Separation of the DV2000 and web user interfaces allows DuVoice to provide faster updates for users of our hospitality interfaces as well provide new advanced features to existing DV2000 versions.
Includes
- InnDesk
- Inventory
- Room Status
- Message Delivery
- TenantCare
- Web based Administration.
Requirements
- DV2000 7.2.44 or 8.0.8 and above.
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