911
Emergency Alert System
The Emergency Alert System (EAS) uses Avaya's proprietary IP Office interface to monitor call traffic and identify all calls made to 911 in real time.
Features
- Unlimited number of PBXs can be monitored.
- Unlimited number of stations to alert.
- Unlimited number of emergency numbers (non-SNMP only).
- Email notification.
- Automated call out.
- Voice message notification.
- Pager notification.
- Slack notification.
- Visual alerts to Avaya web enabled phones.
- Email templates per-language.
- Optional custom email templates per-mailbox.
- Optional custom email templates per-alert number.
Requirements
- IP Office 3.0 or above.
- CTI Pro license for each IP Office, unless using SNMP.
- DuVoice EAS feature on license.
- SMTP Server for email alerts.
- One or more channels of voice for call outs.