Room Functions

The 7.00 supports a number of different functions that can be performed on room mailboxes or extensions. It also provides multiple ways to perform these functions.

Some can be initiated by the PMS, some can be performed manually using the InnDesk web application, some can be performed by dialing a special code from the room phone, and some can be performed using the hospitality administration menu via touch tone. Not all functions can be performed in all of those ways, however.

In brief, the supported functions include:

FunctionDescription
Check InCheck in a guest/room.
Check OutCheck out a guest/room.
GroupAssign mailbox to a group. Allows for group messaging and group wakeup calls.
LanguageAssign a language to the guest room.
Maid StatusSet the room clean status for a guest room.
MoveMove a guest to a different room.
NameChange the guest name.
PasswordChange the mailbox password.
Phone COSChange the phone class of service or restriction level.
PurgePurge messages from a room mailbox without checking it out.
Review Archived MessagesAccess a guest's messages after check out, as long as the messages are still available.
Send Message to All GuestsSend a message to all checked in guest mailboxes.
Text Message CountSet or clear the text message count.
VIPSet or clear the VIP flag for a guest room, which may be used to determine how wakeup calls are processed.
Voice Message CountQuery the count of new messages for a guest mailbox.
Wakeup Call Set/CancelSet or cancel a wakeup call for a guest room.
  • Last modified: 2023/01/07 11:45
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