SENDLOG.EXE
Sendlog is a command line application which will automatically send the most recent log files and others to a special FTP folder available to all Development and Tech Support. It is designed by default to send the files which Development or Tech Support would need my just double-clicking the application with no user input. This makes it convenient for Tech Support to instruct a customer to run the application themselves. It is however discouraged to train techs to run it as it could easily fill up our FTP storage with files that we don’t want or need.
When run, the application compresses all the log files and other files requested into a single zip file named using the machines license and the current date and time, example 10000-201103161554.zip.
The files will be located in the folder SiteLogs in each of your personal FTP folders. It is the responsibility of the tech to delete those files no longer needed from the FTP folder. We simply don’t have enough disk space to accommodate log files for every system run automatically.
Notes
- If it cannot send the file for any reason it will ask if you if you want to save the file in order to copy it manually off the system.
- Application supports both PAIRTREE32 and DUVOICE install folders.
- Please only copy file into the install folder and not the desktop if not already on the system. This way the latest version will always replace the older one on updates.
- Bugs or feature requests are to be entered in the BRS under 4.01.
- This application can be run on any 4.01 and above system and perhaps even 4.00 systems.
- This application is part of the latest builds as of 4.01.047 and 5.00.026.
Arguments
| Argument | Description |
|---|---|
| -? or -h | Display options and program information. |
| -d | Number of days to send. Default value is 2. A value of 5 would return the last 5 days of logs. DO NOT use this unless instructed to do so. |
| -database | Include all mailbox data and the database folder. Use only if directed to do so. This does not include the messages folder. |
| -f | Alternate filename to use rather than SN-DATETIME.ZIP. It will be in the format SN-NAME.ZIP. Do not use spaces for the filename. |
| -manual | Manual mode. Zip file will be created, but not posted to DuVoice. For cases when FTP is not available from the site but other means of transfer are. File will be created on the desktop. Note: Older versions this file was place in the root of c: |
| -nologs | Do not include log files. Typically used when you only want to send the database. |
| -path | Send the specified file or folder along with all the log files. |
Examples
Send 4 days of logs
sendlog -d 4
Send logs along with another folder
sendlog -path c:\duvoice\temp
Send database with no logs and an optional folder
sendlog -nologs -database -path c:\duvoice\ivr
utility