Log Files

The DV2000 produces many logs. These log files are all located in the folder \tracelogs. These logs may be viewed either by TraceDisplay or any text based editor. Their file extension is ltt.

The files are made up of multiple columns.

MESSAGESERVER 29424 5040 2021/04/29-15:41:23:344 00000001 MailboxCount(456) Found 311 mailboxes which count against license of 10000

Logs are created in the \tracelogs folder and then based on configuration located in System Configuration | Site | Events…

The default retention is 10 days. Systems which are functioning properly can be set to as little as 1 day. Many sites prefer setting the retention to 3 which provides logs for any events which may have occurred over the weekend.

This is controlled via the Windows Task Scheduler. The task name for this is DV2000 logarchive.

• Logs are automatically generated each day automatically based on the date change. Inactive logs from the previous day remain here and are suffixed with the date time it was created.
• When the logarchive task is performed. In active log files located in \tracelogs\ are moved to \tracelogs\archive.
• Files with the ltt extension are then kept for the number of days configured as Archive older log files.
• Files which are over the retention are then compressed into a zip file for another number of days based on Archive older log files setting.
• Compressed zip files which are over the retention date are then deleted.

For example if Archive older log files is set to 3. There should be 4 ltt files and 5 zip files. The reason for the quantity difference is when the task is performed and when the file was actually created.